Holiday Travel

Our company, Holiday Travel recently used your service in Brighton, New York. Before leaving the work to the employees, I explained every detail of the printing process. Unfortunately, when I got back, I found out that the work was done with too many rejects. The employees did the work again and came out with good outputs.However, I might say that what happened caused us too much hassle and wasted time. As your client, we are expecting that our orders are of good quality and are completed on time. On the other hand, we do understand your situation and we are not requesting for any refunds due to the complexity of our order. Our company is still looking forward to do business with you again and we are hoping that this will not happen again in the future.We do hope that you will understand our side and consider our situation. Thank you very much.Sincerely,(President’s Printed Name and Signature Above)