What did I learn from the tutorial(draw on the activities undertaken)? | |a. Principled negotiators could gain better results than positional negotiators because they resolve the conflicts while maintaining| |a healthy working relationship. By playing “shoulder-tap test” exercise,I learned that I got anger and stress if I pretended to be a| |principled bargainer,because both of us wanted to win thus wouldn’t’t reach an agrement. | |b. Negotiation influence can be achieved through different tactics.
In the role play,I was assigned to act as the manager Dale. After | |trying the first ‘pressure’ tactic,I found that the person I talked with felt quite stressed and reluctant to compromise with me. So| |I used the other tactics such as emotional appeal,focusing on Chris’ values to arouse emotional support for a proposal. | |4. What is the learning gap in relation to this topic? | |I am still not sure how to apply the various negotiation tactics properly into my daily life.
Having the theories in mind,I still | |need to practice how to use different negotiation tactics concerning different situations. | |5. How will I apply these learnings in my studies,work or other aspects of my life? | |Negotiations are everywhere and happen at anytime. In my future study or career life,I will act as an principled negotiator rather | |than a positional negotiator. For example,as a team leader in my group,I will try to consider everyone’s position and interests in | |order to maximize mutual gains and fulfill the outcome. |